Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carey Burgess

Carey Burgess

April 9, 2025

5  out of  5
rating by Carey Burgess
"Very helpful, prompt, and direct communication that expedited everything I needed efficiently."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
Profile photo of Allen Jenkins

Allen Jenkins

April 5, 2025

5  out of  5
rating by Allen Jenkins
"I had to make a claim in Aug and they made it so easy to get my daughter back on the road. Thank u Kayla"
We responded:
"Thank you so much for the wonderful review and happy we were able to help with your insurance claim!"
Profile photo of dennis rondeau

dennis rondeau

April 3, 2025

5  out of  5
rating by dennis rondeau
"Kayla from Kim Steele State Farm insurance has helped my family and so many of my friends with exceptional service and rates. If you’re in the market for insurance or think it’s just time for a change reach out to Kayla you won’t be disappointed."
We responded:
"Thank you so much for the great review! Kayla is fantastic and glad she was able to help with your insurance needs!"
Profile photo of Eric Douglas

Eric Douglas

April 3, 2025

4  out of  5
rating by Eric Douglas
"I had written a bad review to which Kim Steele (or her agent) had responded to. While I don’t agree with the decision they made, I feel I shouldn’t have posted it as a review to them. I will be posting it on State Farm’s corporate account. Not the individuals agency. Kudos though to Kim Steele, for replying and at least explaining the reasoning to me. I’m trying to delete the first review. If I’m unsuccessful, I at least hope a future client sees this one too and doesn’t let my bad review affect their decision making in picking an insurance company. My bad again."
We responded:
"Thank you, Eric for reaching back out. We appreciate you updating the review!"
Profile photo of Rebecca Powell

Rebecca Powell

April 3, 2025

5  out of  5
rating by Rebecca Powell
"Every time that I have ever worked with Kim’s office it has always been such a pleasure & it all goes out to Kim & her staff. Not only is Danielle such a wonderful receptionist to speak with who is willing to help whenever you need but so was my agent, Kayla, who has answered any & all detailed questions that I have had when it came down to setting up my policy as well as being quick with her responses. I will forever return as a customer here. Thank you to these three wonderful women!"
We responded:
"Thank you so much for the 5 Star review! I feel my office really tries to go above & beyond to help our customers and Danielle & Kayla are wonderful to work with. I feel very fortunate to have them on my team!"
Profile photo of Nicole Wells

Nicole Wells

April 1, 2025

5  out of  5
rating by Nicole Wells
"Kayla Burke is hands down the best! Shes patient and will go the mile to make you happy."
We responded:
"Thank you so much for the 5 Star review! Kayla is awesome to work with and I am so happy she is able to help with all your insurance needs."
Profile photo of Jolynn Albritton

Jolynn Albritton

April 1, 2025

5  out of  5
rating by Jolynn Albritton
"We use Kayla at Kim Steele State Farm! She’s wonderful at finding the best deal, easy to do business with and always helps when I have new policies or questions. Kim Steele is the place to shop for insurance!"
We responded:
"Thank you for your 5 Star Review! We are glad Kayla was able to help with your auto insurance needs. "
Profile photo of Anthony Puglia

Anthony Puglia

April 1, 2025

5  out of  5
rating by Anthony Puglia
"Kayla is the best ever. I’ll tell you that right now. She handled my quote perfect and she knows how to talk to a customer. I’ve never had an agent as nice as her. 10 stars!"
We responded:
"Thank you so much for the raving 5 Star Review! Kayla is awesome and does a great job helping our customers!"
Profile photo of Tanya Hunt

Tanya Hunt

April 1, 2025

5  out of  5
rating by Tanya Hunt
"Wonderful service for years. Kayla is very knowledgeable and helpful when answering my insurance questions."
We responded:
"Thank you, Tanya for the wonderful 5 Star Review! Kayla does a great job educating & helping our clients with their insurance needs. "
Profile photo of Ashley Vanderpool

Ashley Vanderpool

April 1, 2025

5  out of  5
rating by Ashley Vanderpool
"Kayla has been helping us with our home owners insurance for 5+ years now. She has been right by our side through many insurance changes we have had. She is always a step ahead and ready to help!"
We responded:
"Thank you for your 5 Star Review! So happy Kayla was able to help with your homeowner's insurance."
Profile photo of Kaylee Spangler

Kaylee Spangler

April 1, 2025

5  out of  5
rating by Kaylee Spangler
"Highly recommend!! Best prices and always amazing customer service."
We responded:
"Thank you so much for the wonderful 5 Star Review! We are happy to help with your auto insurance needs!"
Profile photo of Jessica Powers

Jessica Powers

April 1, 2025

5  out of  5
rating by Jessica Powers
"I worked with Kayla Burke and she was so helpful and always got back to me in a timely manner. I 10/10 recommended working with this group 😁"
We responded:
"Thank you for the 5 Star Review! Kayla is really an asset to this office. So happy she could help with your insurance needs!"
Profile photo of Dayna Rentz

Dayna Rentz

April 1, 2025

5  out of  5
rating by Dayna Rentz
"Kayla has helped us with our insurance needs for years. She is always professional and very helpful!"
We responded:
"Thank you for the great review! We truly appreciate the feedback and happy that Kayla was able to help with your auto insurance needs."
Profile photo of Shyanne Lowe

Shyanne Lowe

April 1, 2025

5  out of  5
rating by Shyanne Lowe
"Kayla over at Kim Steele is amazing. She has helped me on so many occasions when it comes to insurance. Absolutely adore the whole staff. I highly recommend Kim Steele to any one of my friends when the need insurance"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with Kayla and our entire office. We look forward to continuing to help with all your insurance needs. "
Profile photo of Nancy Hines

Nancy Hines

April 1, 2025

5  out of  5
rating by Nancy Hines
"Recently switched to Kim’s office, Kayla is extremely helpful! We are very happy with the move."
We responded:
"Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service Kayla and our office have provided you! "
Profile photo of Ricky Woods

Ricky Woods

April 1, 2025

5  out of  5
rating by Ricky Woods
"The best insurance place around! Employees are awesome and are always there to help!"
We responded:
"Thank you for the 5 Star Review! We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
Profile photo of Kayla Walsh

Kayla Walsh

April 1, 2025

5  out of  5
rating by Kayla Walsh
"Kayla is absolutely amazing. She's been easily reachable and handled everything for me so quick and my father in law too. She's professional, on time, super friendly and just an amazing person to work with. She even got me a decrease on my car insurance out of no where without me asking. I'd look no further, best experience I've ever had."
We responded:
"We're thankful for your positive feedback! I'm so happy Kayla was able to help with your auto insurance! If there is anything else we can do to help, please let us know!"
Profile photo of mariah lowe

mariah lowe

April 1, 2025

5  out of  5
rating by mariah lowe
"Kayla is wonderful and has always taken care of all of our needs regarding life insurance, car insurance as well as home owners insurance!"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with Kayla and our office! We look forward to continuing to support your life, home and auto insurance needs."
Profile photo of Alex g

Alex g

April 1, 2025

5  out of  5
rating by Alex g
"Kayla was able to help me tremendously and make it very simple at the same time. Highly recommend Kim steele statefarm for auto and home insurance"
We responded:
"Thank you so much for the wonderful 5 Star review! Happy Kayla was able to help with your auto and home insurance needs."
Profile photo of harry husbands

harry husbands

April 1, 2025

5  out of  5
rating by harry husbands
"Wonderful people. I am insured with an agent. I got into an accident and my agent handled primary contact with the other insurance company. Best customer service ever! Update... I recently had a breakdown and my agent reminded me that I had towing, found a company to transport my vehicle and processed the reimbursement for me reducing my stress to nothing. Once again, great customer service!"
We responded:
"Thank you so much for your kind words. We are glad we could help with your auto claim."
Profile photo of Joshua

Joshua

January 28, 2025

5  out of  5
rating by Joshua
"They were very helpful especially the agent kayla she was very helpful and explained everything I needed to know thank you so much again"
We responded:
"Thank you so much for the 5 Star review! We are so happy Kayla was able to help with your insurance needs!"
Profile photo of Ronni Childs

Ronni Childs

December 19, 2024

5  out of  5
rating by Ronni Childs
"Kayla at State Farm was very helpful and knowledgeable. She was prompt in emails and answered any questions we had when we went into the office. I credit a positive comment on Facebook about this agency, which led me to inquire. Thank you Kayla for helping us meet our home insurance needs."
We responded:
"Thank you so much for the 5 Star review. I am so happy Kayla was able to help with your insurance needs!"
Profile photo of Candice Howell

Candice Howell

December 19, 2024

5  out of  5
rating by Candice Howell
"Wonderful! Kind, professional and responsive!"
We responded:
"Thank you so much for the 5 Star review! "
Profile photo of Jennifer Jones

Jennifer Jones

August 6, 2024

5  out of  5
rating by Jennifer Jones
"Best insurance company office around. Great customer service all around!!"
We responded:
"Thank you so much for the 5-star review! We truly appreciate you and thank you for allowing us to help with your insurance needs!"
Profile photo of James D

James D

July 1, 2024

5  out of  5
rating by James D
"Kayla Burke in Kim’s office was incredibly helpful & extremely knowledgeable, she took our coverage from our previous insurance company and kept it the same and saved us a considerable amount of money. We switched immediately back to State Farm, It was an incredible experience in that Kayla was a delight to work with and the best part was she didn’t play games & try and upsell any more insurance then what we needed and wanted. I recommend anyone looking for insurance coverage to go with Kim Steele’s office, you’ll be very satisfied with the outcome"
We responded:
"Thank you so much for the 5 Star Review! We try hard to provide great customer service and I'm so happy Kayla was able to help with your auto insurance!"